Order status
Open order lines with confirmed delivery dates, production status and shipping information.
Customer & supplier portal · under construction
Orders, documents and deliveries – online.
We are building a self-service portal for OEM customers and suppliers on Odoo Enterprise, the ERP we are introducing in 2026.
Access will be by invitation, with a named administrator for each company and data kept separate per company. The portal will be in English, with Turkish for domestic partners. Until sign-in opens, our teams provide the same information by e-mail and phone.
Portal sign-inFor OEM customers and suppliers
Sign-in is not available yet. The portal opens in stages; invited users will receive their access details by e-mail when it goes live.
What the portal will offer
One login for running orders – on both sides of the supply chain.
For customers
Certificates
ISO 9001, VDE and RoHS/REACH documents in their current version; material certificates per lot where agreed.
Test reports
Initial sample reports and lot test records for the parts you buy.
Drawings
The released drawing and its revision for every part number you buy.
For suppliers
Purchase orders
Open purchase orders with quantities, agreed prices and requested delivery dates.
Delivery schedules
Call-offs and delivery windows for raw materials and components, updated from our production plan.
Quality documents
Material certificates, inspection results and corrective-action requests in one place.
Supplier performance
On-time delivery and quality scores, reviewed together in our periodic supplier evaluations.
Until the portal opens
Today: the same information from our teams.
Everything the portal will show is available today through your sales or purchasing contact.
| You need | How to get it today |
|---|---|
| Order status | Your sales contact sends an open-order report on request. |
| Certificates | On our certificates page; copies with a cover letter via the contact form, subject “Certificates & documentation”. |
| Test reports | From your sales engineer, per part number – or state the documentation level you need in your RFQ. |
| Drawings | Released drawings from your sales engineer; new drawings through the RFQ. |
| Claims | Through your sales contact or the contact form, subject “Quality complaint or claim” – our quality team opens the investigation and keeps you informed. |
| Purchase orders & schedules | From our purchasing team: sa@balcik.com. |
| New suppliers | Start with our supplier requirements. |
- Export sales
- exp@balcik.com · +90 530 773 00 91 · +90 533 642 91 96
- OEM & key accounts
- +90 530 321 77 67
- Domestic sales
- sp@balcik.com · +90 532 306 63 71 · +90 532 635 61 70
- Purchasing
- sa@balcik.com · +90 312 814 51 20
- Istanbul branch
- istanbul@balcik.com · +90 212 480 01 71
- WhatsApp sales desk
- +90 533 619 95 45
- Working hours
- Mon–Fri 08:00–18:00 (TRT, UTC+3)
The portal is being developed as part of our ERP programme. Its functions are planning targets and may change.
Starting a new project?
The portal is for running orders. For new business, start with a drawing and a conversation with an application engineer.