If you buy heating elements for an appliance, you are not buying a bent stainless tube. You are buying four things: a launch that starts on time, a warranty that stays quiet, an audit that passes, and a supplier who answers when something goes wrong. Here is how we earn each of them – with the targets we work to.
1. A launch that starts on time
Your project plan has a date for the first samples and a date for the tool release. A heating element supplier who needs four weeks for a quotation and six for a sample has already moved both.
- Quotation in 1 week – unless a special accessory component has to be sourced for your design.
- Prototype and samples in 1 week when terminals, flanges and thermostats are available – every sample with its test report: resistance, hipot, insulation, leakage, dimensions.
- A written review of your drawing before the first sample – cold zones, bend radii, surface load, terminals. You get proposed changes and reasons on paper, not a silent “made as drawn”.
- No drawing yet? Describe the element in our configurator – it checks the surface load while you type.
2. A warranty that stays quiet
A failed heating element does not come back to us first. It comes back to your service network, your call centre and your brand. That is why we control every step that decides its life.
- Our own tube. Stainless strip is formed, welded and sized in our own tube mill – AISI 304, 316L, 321 – so the sheath is chosen for your medium, not for what a trader has in stock. Incoloy® and copper tubes are sourced from qualified tube mills.
- Every step after the tube under one roof: coiling, MgO filling, rolling, annealing, forming, brazing and test – one plant, one accountable team.
- 100 % end-of-line testing. Resistance, dielectric strength, insulation resistance and leakage current on every single element – not on a sample – with records kept per lot.
3. An audit that passes
Your quality team will ask for certificates, scopes and validity dates. They should find them in minutes, not after three e-mails.
- VDE approvals since 2000 for our tubular element families – with file numbers, standard and scope published on our certificates page.
- ISO 9001 certified since 2001; current certificate issued by Bureau Veritas in 2026; RoHS and REACH declarations; ISO 14001 and ISO 45001 in progress for 2027.
- We list exactly what we hold – and nothing we do not.
4. Supply you can plan around
- 20 million heating elements a year from 15,000 m² in Ankara, delivered to customers in more than 60 countries.
- Three generations, since 1959 – the same family, the same plant, the same accountability.
- Stainless strip, resistance wire and MgO from more than one source, and a 1 MWp rooftop solar plant that makes part of our own energy.
5. Someone who answers
- A complaint gets a reference number within 1 working day, containment within 2 working days and an 8D report within 10 working days of receiving the parts – our service targets – which you can follow online in our quality portal.
- A named application engineer for technical questions, and an export sales team that speaks English, Russian and Arabic – book a 20-minute call directly from our site.
Test us on one part number
You do not have to move a whole programme to find out. Our minimum order is 500 pieces for Ø6.5 mm and 250 pieces for Ø8.5 mm elements – enough to put us on one real series part, compare us with your current supplier, and decide on facts.
Next step: send your drawing or part number through the RFQ form. You will get a technical review and a quotation, typically within a week when the required accessory components are available – from an application engineer, with the numbers.